Orders and Shipping
Orders
Once you have ordered, orders are sent directly to our factory.
Please allow up to 3-7 business days for order processing. You will receive confirmation email on purchase and updates will be notified by email.
Any problems with orders, please email info.hypnoticheels@gmail.com.
Order manufacturing can take up to 2 weeks due to the nature of the heels being customs and made to order.
Shipping
Please allow 2-5 weeks to receive your item in total. All orders are made custom. Shipping times can vary and is sometimes out of our control. We endeavour to get your heels to you as soon as possible. Shipping is only available in Australia and New Zealand currently. Once orders have been sent, you will receive tracking via email. Please keep a track of your delivery via your emails.
We use Australia Post now for deliveries within Australia Post.